Question 1

What areas do you serve?

Accepted Answer

We serve homes about 35 miles around Houston, PA — Washington County and the South Hills of Allegheny County. Towns include Houston, Canonsburg, Washington, McMurray, Cecil Township, McDonald, Bethel Park, Upper St. Clair, Bridgeville and South Fayette. If you're not sure whether we cover your town, call and ask.

Question 2

Do you work on residential or commercial systems?

Accepted Answer

Residential homes only. We focus on the systems that keep your home comfortable — heating, cooling, water heaters and gas line repair.

Question 3

What are your hours?

Accepted Answer

We're open Monday through Friday, 7AM to 5PM. On weekends we take emergency calls only. Call (412) 900-8688.

Question 4

How do I know if my furnace needs repair or replacement?

Accepted Answer

Common signs include uneven heating, strange noises, higher bills, or a system that short-cycles. We'll come out, look at it, and give you a clear answer and a price before any work starts — so you can decide what makes sense.

Question 5

How do I know if my air conditioner needs repair or replacement?

Accepted Answer

Watch for warm air, weak airflow, odd sounds, or a system that runs constantly. We'll inspect it and explain your options, with a price up front.

Question 6

What should I do about my water heater?

Accepted Answer

If you're running out of hot water, seeing rust-colored water, or hearing rumbling sounds, it may be time for repair or replacement. We work on tank and tankless water heaters and will give you a clear recommendation.

Question 7

What should I do if I smell gas?

Accepted Answer

Smell gas? Leave the house now. Don't flip switches or use your phone inside. Once you're outside, call 911 or your gas utility's emergency line. After the utility makes it safe, call us to fix the problem.

Question 8

What should I do if my carbon monoxide alarm goes off?

Accepted Answer

Carbon monoxide alarm going off? Get everyone outside and call 911. Don't re-enter until it's been checked and cleared.

Question 9

How do I decide between repairing or replacing my system?

Accepted Answer

We look at the age and condition of your system, what's wrong, and what repair would cost. Then we give you a straight answer and a price for each option — repair, replacement, or both — so you can choose with the facts in front of you.

Question 10

How do I get a price before any work starts?

Accepted Answer

Call or send the request form. We talk through what's going on, come out and look at it, and you get a clear answer and a price before any work starts. No surprises.

Question 11

Do you offer free estimates?

Accepted Answer

Yes — free estimates on new system installations and home additions.

Question 12

Do you offer financing?

Accepted Answer

Financing is available on approved credit; ask when you call.

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